determining where to start. Just print it out and circle your answers and then
you can either fax it to us at 775-884-4081, or have it ready at the time of
your FREE consultation.
your business. It is broke up into four categories.
General Operations, Employees, Customers, Productivity
Please circle your answers A- agree D- disagree U- uncertain
| We have no problems with communication between management and employees. |
A |
D |
U |
| I have not trained anyone to run the production as well as I do |
A |
D |
U |
| Our place of business is clean, uncluttered and organized |
A |
D |
U |
| We get a steady flow of business from our company web site. |
A |
D |
U |
| Our company has an advantage over our competition. |
A |
D |
U |
| Setting goals is important in improving business |
A |
D |
U |
| Our deliveries are often late |
A |
D |
U |
| I am working so hard, I don't have time to "run" my business |
A |
D |
U |
| Our operation can handle growth |
A |
D |
U |
| Our brochures produce repeat or new business |
A |
D |
U |
| Interruptions keep me from getting my work done. |
A |
D |
U |
| I find myself solving problems that others should be able to handle |
A |
D |
U |
| Getting new business is not part of our plan |
A |
D |
U |
| We have a set advertising budget that is sufficient |
A |
D |
U |
| Our advertising strategies are providing positive feedback |
A |
D |
U |
| We have a set safety program in place |
A |
D |
U |
| We don't have a measurement for quality control |
A |
D |
U |
| Duties are clearly defined in our company |
A |
D |
U |
| A business plan does not help in the day to day running of business |
A |
D |
U |
| I wonder if we are improving |
A |
D |
U |
| We have a written company mission statement |
A |
D |
U |
| We have a posted company policy or slogan |
A |
D |
U |
| We have a employee manual that defines our procedures and policies |
A |
D |
U |
| We have a set training program for all new employees |
A |
D |
U |
| We do regular employee performance evaluations |
A |
D |
U |
| I am not sure how "productive" some of my employees are |
A |
D |
U |
| Employee attendance is a big problem |
A |
D |
U |
| Employee turnover is causing quality problems |
A |
D |
U |
| We have regular employee meetings which generate positive results |
A |
D |
U |
| My staff has respect for our customer demands |
A |
D |
U |
| Detailed job descriptions exist for all positions |
A |
D |
U |
| My employees are free to make suggestions for improvements in production efficiency |
A |
D |
U |
| Our customer base is loyal and growing |
A |
D |
U |
| We get new business from referrals of existing customers |
A |
D |
U |
| We have not determined the on-going needs of our customers |
A |
D |
U |
| We lose business by not following up with our customers |
A |
D |
U |
| Our customer data base is up-to-date and accurate |
A |
D |
U |
| We do not offer special promotions to existing customers |
A |
D |
U |
| Deliveries to customers are usually on time |
A |
D |
U |
| We use customer complaints to improve business |
A |
D |
U |
| We have a program designed to get new business |
A |
D |
U |
| Our competition has been taking customers from us |
A |
D |
U |
| Our customers often complain about billing errors |
A |
D |
U |
| We have regular communication with our current customers |
A |
D |
U |
| We track sales, quality & profit regularly |
A |
D |
U |
| Payroll is always done on time |
A |
D |
U |
| Cash flow problems affect how we do business |
A |
D |
U |
| Amount of debt we have is a problem |
A |
D |
U |
| Bills of materials are often wrong |
A |
D |
U |
| We are up to date on receivables |
A |
D |
U |
| Our cash position is better than it was a year ago |
A |
D |
U |
| We have an efficient credit/collection staff |
A |
D |
U |
| Our average sales per customer is increasing |
A |
D |
U |
| We spend more time doing paperwork, with little or not time left to incease business |
A |
D |
U |
| My business can not operate without me there |
A |
D |
U |
| I have no time for myself or my family |
A |
D |
U |
| I have no idea where y company sits financially |
A |
D |
U |
| All quarterly taxes are processed and paid on time |
A |
D |
U |
| I believe that if you measure and track something it will improve |
A |
D |
U |
